Who We Are

TurboWash Solutions is a sole trader exterior cleaning business based in Orpington, London BR6, operating across the London Borough of Bromley and surrounding areas. You can contact us at:

Phone/WhatsApp: 07932 415992 Address: Orpington, London BR6

What Information We Collect

When you contact us for a quote or to book a service, we may collect:

• Your name
• Your phone number
• Your email address (if provided)
• Your property address or postcode
• Any details you share about the work required

How We Use Your Information

We use your information solely to:

• Respond to your quote request
• Book and confirm your appointment
• Follow up after a job is completed
• Contact you if we need to rearrange

We do not use your information for marketing purposes without your explicit consent. We will never sell, rent or share your personal data with third parties.

How We Store Your Information

Your information may be stored in:

• Our phone contacts and WhatsApp messages
• Email correspondence
• Basic job records (paper or digital)

We take reasonable steps to keep your data secure. We do not use any third-party CRM or marketing platforms.

How Long We Keep Your Data

We retain your contact and job information for up to 3 years for the purpose of accounting records and in case of any follow-up queries about work carried out. After this period, your data is deleted.

Your Rights

Under UK GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — ask us to correct any inaccurate information
• Deletion — request that we delete your data
• Objection — object to how we use your data

To exercise any of these rights, contact Jayden directly on 07932 415992.

Cookies

This website does not use tracking cookies or analytics software. No personal data is collected through the website itself beyond what you voluntarily submit via the contact form.

Changes to This Policy

We may update this policy from time to time. Any changes will be reflected on this page with an updated date at the top.

Contact

If you have any questions about this privacy policy or how we handle your data, please get in touch:

TurboWash Solutions Orpington, London BR6 07932 415992